CMS
Company Profile
   
CMS,
Getting The Job Done Right For You
Our
Main Asset is the Integrity Of Our People
You
can rely on CMS when it Counts!! |
 CMS
Delivers Excellence: - Total
Commitment To Excellence
We
want to do the best job possible and are always trying to improve. - Quality
Assurance & Control
Operations
are constantly monitored. Problems are identified and taken care of. We
will always endeavor to advise the customer of problems before it is a
problem for the customer. - Customer
Service
CMS
listens and responds to its customers. We value our customer relationship
and pledge to work until a matter is favorably resolved. - MIS
- Competitive Advantage
CMS
competes in a technologically oriented business environment. CMS continues
to adopt evolving technologies for our customer's advantage. For example,
our main operating computer program is proprietary. EDI, Internet order entry and order tracking are available at all times.- Telecommunications/Backup
All
of our phone lines are state of the art Digital Centrex --This guarantees
no down time. In an emergency, phone lines are automatically re-routed.
Two duplicate operation facilities are maintained; one at our Main Office
and one at our Elk Grove facility. The Main Office power is backed up by
a 62.5 Kva diesel generator; we have had occasion to use the generator! - Custom
Transaction Processing
CMS
can provide custom documentation to customers in paper, electronic, bar
code, and other formats. Customers can immediately access necessary data
on pickups and deliveries. - Customer
Support
Customer
support is staffed 24 hours/day every day of the year.
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