Technology at Chicago Messenger Service

Chicago Messenger Service New Features

Chicago Messenger Service embraces new technology to better serve our customers. CMS equips our couriers with a single communication device, the Motorola MC75. The MC75 functions as a phone and scanner. This enables CMS to provide Proof of Delivery, GPS Navigational assistance and tracking capabilities. Also, GPS enhances route optimization guidance and assists our clients with their expedited deliveries.

New features include:

  • GPS navigation
  • Route Optimization
  • Bar Code Scanner
  • Phone
  • Camera
  • Signature Capture

Online Features: Tracking and Order Entry

Chicago Messenger Service offers customers a fully customizable online order entry screen. Customers can create their own address book or database, thereby, streamlining order placement and providing quicker data entry. Select an option and an E-mail will notify you confirming when the order was completed and who signed for the item. Monitor your order's progress online by viewing the courier advance on your online screen.

Reporting

Generate your own reports. Preset reports are accessible online, including store usage, proof of delivery, and on time performance reports. Create customized reports as well.

Billing and package specifics are accessed by importing and exporting through the web and FTP portals to the CMS system.